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Quickly connect customers to agents by adding chat buttons on your web s and sending automatic chat invitations to customers as they peruse your website. Support agents use the Chat Console to send and receive messages.

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The Chat Console and Omni-Channel are helpful for customer support supervisors, too. You can implement Chat almost entirely in Setup without writing code.

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Bots are your agents' allies—not their replacements. Embedded chat windows are optimized for mobile browsers, so customers have a frustration-free chat experience on every device. chags

When these four parts come together, they create one seamless web chat experience for your customers and support team. They can also run reports on live chat session records to gain insight into how their agents are performing.

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Support agents use the Chat Console to send and receive messages. You can implement Chat almost entirely in Setup without writing code.

Use Embedded Service to create a customizable chat window that customers use to get the help they need. Then, add Embedded Service and Einstein Bots to chatts your agents and customers the best web chat experience. Einstein Bots are computer programs that can save both your agents and customers time by handling merritt bc escorts requests and gathering chatx information.

Quickly connect customers to agents by adding chat buttons on your web s and sending automatic chat invitations to customers as they peruse your website.

Use Embedded Service feee create a customizable chat window that customers use to get the help they need. They can also run reports on live chat session records to gain insight into how their agents are performing. Bots are your agents' allies—not their replacements.

Omni-Channel routes chat requests to the right agent based on availability and qualifications. You have two options: use a guided setup flow or manually create a custom implementation. Support agents use the Chat Console to send and receive messages. american trailers lismore

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Embedded chat windows are optimized for mobile browsers, so customers have a frustration-free chat experience on every device. However, Chat features several APIs that enable developers to fully customize the chat experience for your org. Quickly connect customers to agents by adding chat buttons on your web s and sending automatic chat invitations to customers as they peruse your website.

When these four parts come together, they create one seamless web chat experience for your customers and support team. However, Chat features several APIs that enable developers to fully customize the chat experience for your org.

The Chat Console and Omni-Channel are helpful for customer support supervisors, too. Einstein Bots are computer programs that can save both your agents and customers time by handling routine requests and gathering pre-chat information.

Then, add Embedded Service and Einstein Bots to give your agents and customers the best web chat experience. You have two options: use a guided setup flow or manually create a custom implementation. Omni-Channel routes chat requests to the right agent based on availability and qualifications.